SHIPPING & RETURNS
Common Questions
Thank you
We are grateful for your business during this time and actively giving back to our community when you buy our stuff. We will continue to help our BIPOC, trans, and queer communities thrive while we work remotely and safely.
We love you! Thank you.
Lonnie
COVID Shipping Delays -Â Thank you for your patience.
It takes 1-3 weeks to fulfill an order, after which it’s shipped out.
Shipping time depends on the product and location, but can be 8-10 business days.
Apparel and direct to garment printing is slower due to COVID safety measures with our production team. Please allow 3-6 weeks for these items.
International shipping: Due to significant impacts of COVID-19, some of our carriers are currently experiencing 20-30 day delays due to strict restrictions and huge workloads. Additional time has been observed in Belgium and Spain due to strict restrictions and a backlogs of shipping.
Custom framing requests can take 3-6 weeks for hand assembly, quality control, and shipping.
Returns & Exchanges
We don’t offer returns and exchanges. This is custom-made art! But if there’s something wrong with your order, please let us know by contacting us at info@lonniedraws.com